Instructions for Using Our Site
We hope the following information helps make your visit to Treasure Kingdom a pleasant one. If, at any time, you are unsure of how to proceed, feel free to email our Customer Service Department at support@treasurekingdom.com. Be sure to include your email address in your message.
Click on one of the following links to learn how to:
How to Enter Our Store:
Treasure Kingdom's main page and several supporting pages have a "Visit Our Store" button on the left side of the page. Click on this button to enter our store. The next page you see will be our Store Front.
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How to Create an Account:
Creating an account with Treasure Kingdom is completely optional. If you choose to do so, we will remember your shipping and billing information so that when you return to our site in the future, you will not have to reenter it.
To create an account, you must first
enter our store. Next, click the word "Account" on the navigation bar, immediately below the Treasure Kingdom logo at the top of the page. You will be presented with a form with boxes for you to enter your information. The boxes with bold labels are required; the others are optional.
If you wish, you can enter different shipping and billing addresses. If you only enter the shipping address, the billing address will be assumed to be the same.
When you are done entering your information, click the "Save" button in the lower right corner of the page. This will save your information for later use and automatically log you on to our store. You will be taken back to the page where you clicked "Account". You can now proceed with shopping.
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How to Change your Account Information:
If you have created an account with Treasure Kingdom, it is easy to change your account information. To do this, you must first enter our store. Then you must
log in to your account using your login name and password. Once you have logged in, you can click the word "Account" on the navigation bar, immediately below the Treasure Kingdom logo at the top of the page.
You will be presented with a form like the one you originally used to create your account. Type over any information you wish to change an click the "Save" button in the lower right corner of the page.
You will be taken back to the page where you clicked "Account". You may now proceed with shopping.
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How to Log In to the Treasure Kingdom Store:
Logging in to Treasure Kingdom is completely optional. Logging in will allow us to retrieve shipping and billing information you saved if you created an account with Treasure Kingdom during a previous session. It is unnecessary to log in if you just created the account, as the account creation process automatically logs you in.
Before you can log in, you must first
enter our store. If you have previously created an account with us, you can click the "Sign In" link just above the list of product categories on the left side of the page. This will take you to a form where you can enter your login name and password. Enter this information and click the "Login" button.
You will be taken back to the page where you first clicked "Sign In". Notice that the "Sign In" link is now replaced with a personalized welcome. You may now proceed with shopping.
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How to Shop for Treasure Kingdom products:
Ordering from Treasure Kingdom is easy. First, you must enter our store. Next, you have to find an item you want. Treasure Kingdom provides several ways to find an item:
Once you have found an item that interests you, you can:
When you have selected item(s) you wish to buy, you can:
How to Check on the Status of Your Order:
If you placed an order more than 10 days ago and would like to find out the status of your order, please send an email to
support@treasurekingdom.com and include your name, order number, and email address.
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How to Use the Category List:
The Category list is a list of product categories that appears on the left side of the main store page (the Store Front). Each item in the list is a link to either a category page or a list of products in the specified category. Click on the link to take you to the designated page.
Categories can have subcategories. Once you have clicked on a major category, its subcategories are shown indented in the category list. Clicking on a subcategory link brings up a page showing the products assigned to that category. Each product appears with a thumbnail image of the product.
Once you see the list of products for your specified category, you can select one for purchase, or continue shopping by clicking on a different category or subcategory link. You can also click on the product name to view more
detailed product information.
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How to Use the Product List:
The product list shows all the products on our site in alphabetic sequence. This list is quite long and is shown 20 items at a time. You can click on the "Next" button to see the next page of products. Unless you want to scan everything available in our store, we recommend finding what you want using the
category list or
product search.
Each row in the product list shows a product code and the corresponding product name, price and availability status. It also displays two buttons, one to "Add One to Basket" and one to "Buy One Now".
When you find a product that interests you, you can click on the product code to view more
detailed product information or click on one of the buttons to buy the product.
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How to Use Product Search:
Product Search lets you specify one or more words you wish to use to search for products. For instance, you could specify "game" or "Disneyland" or "tinker bell". Product Search searches the product list looking for the specified words in either the product name or product description.
To use Product Search, click on the word "Search" in the navigation bar, immediately below the Treasure Kingdom logo at the top of the page. A form will be displayed with a box where you can enter your search words. Enter them and click the "Search" button.
The next page displays a list of the products that matched your search word(s). The layout of this list is the same as for the full product list except that the list is limited to products matching your search. Also, the search box remains at the top of the page so that you can change your search words and search again.
Each row in the search result shows a product code and the corresponding product name, price and availability status. It also displays two buttons, one to "Add One to Basket" and one to "Buy One Now".
When you find a product that interests you, you can click on the product code to view more
detailed product information or click on one of the buttons to buy the product.
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How to View Detailed Product Information
If you found a product using the category list, you can view the detailed product information by clicking on the product name. If you found the product using the product list or product search, you can click on the product code to see the detail.
The product detail page shows an enlarged image of the product, the quantity you currently have in your shopping basket, the product code, price, shipping weight, the number available and a detailed product description. There is also an "Add to Basket" button and a quantity box.
If you decide to buy the product, enter the quantity you want and click on the "Add to Basket" button. This will add the product to your shopping basket and leave you and the product detail page.
To continue shopping, use the category list, product list or product search as before. To
check out and complete your order, click on the word "Checkout" on the navigation bar, immediately below the Treasure Kingdom logo at the top of the page.
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How to Buy One Item:
From the product list or search result page, you can quickly purchase a single item with a quantity of one. This is a shortcut that combines placing the item in your shopping basket and initiating checkout.
To buy a single item, click the "Buy One Now" button on either the product list or the search result page. The item is placed in your shopping basket. If you have not logged in, you are taken to a page that allows you to create an account, log in to an existing account or place an order without using a Treasure Kingdom account.
To create an account, click on the "Create New Account" link. To place an order without using an account, click on the "Place Order Without Account" link. To log in to an existing account, enter your login name and password in the boxes provided and click the "Login" button.
Regardless of your choice above, you are eventually taken to the
Checkout page.
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How to Place an Item in your Shopping Basket:
From the product list, search result page or a category list page, you can add an item to your shopping basket by clicking the "Add One to Basket" button. From the product detail page, you can add an item by entering a quantity and clicking the "Add to Basket" button.
Regardless of the method used, the item is added to your shopping basket and you are left on the page where you added the item. To
see the contents of your shopping basket you can click on the words "Basket Contents" on the navigation bar, immediately below the Treasure Kingdom logo at the top of the page. To check out and complete your order, click on the word "Checkout" on the navigation bar.
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How to Examine the Contents of your Shopping Basket:
To see what is in your online shopping basket, click on the words "Basket Contents" on the navigation bar, immediately below the Treasure Kingdom logo at the top of the page. This presents a page that shows one row for each item in your basket. Each row displays the product code, product name, quantity in the basket, price each and total price for the product. There are also buttons to allow you to update the quantity or
remove the item from you basket.
To continue shopping, use product list or product search as before or you can return to the Store Front and use the category list. To check out and complete your order, click on the word "Checkout" on the navigation bar, immediately below the Treasure Kingdom logo at the top of the page.
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How to Remove an Item from your Shopping Basket:
To remove an item from your online shopping basket, you must first
examine the basket's contents. On the basket contents page, each item in the basket is listed along with a "Remove" button.
To remove an item from your basket, click on the "Remove" button. Be careful though, because there is no confirmation response to verify you intended to remove the item.
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How to Check Out and Complete Your Order:
Any time while you are shopping you can click on the word "Checkout" on the navigation bar, immediately below the Treasure Kingdom logo at the top of the page. This takes you to a page that provides a list of your shopping basket contents and a form to enter your shipping and billing address information.
If you are logged in, the shipping and billing address information is filled in for you. If you decided to place your order without an account, you will have to fill in this information now. The boxes with bold labels are required; the others are optional.
When this form is filled out, click on the "Continue" button in the lower right corner of the page. Another page is displayed allowing you to choose shipping and payment methods. In each case you make your choice by selecting and entry from a drop-down list. When you are satisfied with your answers, click the "Continue" button.
A page is displayed summarizing your order, including the sales tax and shipping amounts. There is also a form where you can fill in the details for your method of payment. When you have completed this information, click the "Continue" button. When your payment information has been verified, your order will be completed.
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